FAQ | FREQUENTLY ASKED QUESTIONS
These are just a few of the most common questions posed by our clients. We try to offer each client solutions to fit their specific requirements.
For the most comprehensive answers, please ensure that you call us directly to discuss your Online Store or Website needs
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What information do you need from me to start building my online store/website?
Good quality content is crucial to the creation of your Online Store or Website. This is what will build the image of your business so will need to be well thought out with a clear action plan
How Long Will It Take for the Project to be Completed?
Depending on our workload at that point in time and provided that all the content has been supplied, from the text to the images & video(if applicable), we should be able to complete your project within 14 working days. In addition to this,
a 50% deposit is required upfront in order for us to start on the project
How Much Will This Cost?
Costs are based on a wide range of factors, most of which will have a direct impact on the time it takes to complete your Online Store or Website. We will need to do a complete assessment of your specific needs to accurately establish the total cost of the project
What sort of payment terms do you offer?
For most projects, we require a 50% deposit upfront via EFT before we can begin the creation of your Online Store or Website. The remaining 50% is required upon completion.
For clients who need a more cost effective solution, we offer a monthly payment option for the balance of payment, provided that the initial 50% deposit is paid for upfront.
We also offer a monthly maintenance plan if you wish for us to attend to the regular upkeep & updating of your Online Store or Website.